Streamlining insurance claims
Downtime and operating costs associated with motor insurance claims can significantly hinder your operations, while prolonged decisions and settlement offers cause frustration and financial strain. The complexity of the claims filing process can even discourage policyholders from seeking necessary compensation.
Automate motor damage repair estimates
Transform the motor damage claims experience for policyholders with our innovative solutions that streamline processing, enhance convenience, and ensure fair total-loss settlements.
Get claims decisions in minutes
Automating the triage of damage into repair or total loss using image recognition reduces the time needed to process claims and keeps policyholders aware in real-time.
Enjoy digital self-service for policyholders
IVI offers a modern digital customer journey for policyholders to upload information and images of any damages straight from their device. It then seamlessly integrates this information into your processes.
Deliver on-the-spot fair total-loss settlements
Increase customer satisfaction by providing a fair, accurate total-loss settlement using our AI technology, reducing your processing costs.
Features and capabilities
Automated triage
Automated triage demands deep claims expertise, IVI provides bespoke, transparent and flexible implementation therefore streamlining claims for policyholders.
Damage detection
Leveraging AI, IVI detects and localises damage across images and generates vehicle-level damage summaries.
End-to-end total-loss claims management
The self-serve digital damage assessment process uses AI to make a total loss/repair decision within 60 seconds. If the vehicle is deemed a total loss, a valuation tool is used to generate an offer. The policyholder can then review and accept the offer, completing the total-loss process in under 20 minutes.
Related resources
Stay in the know about important industry trends and innovative solutions.
Article
The ethical implications of automating high level claims processing
Do more with the Verisk ecosystem
Learn more about our full suite of claims solutions that provide compliance, fraud analysis, and further claims management tools.
Streamlined subrogation and expedited settlements
Transform subrogation and accelerate claim settlements with this cloud-based, SaaS platform.
Real-time vehicle recovery alerts for insurers
Know when a customer’s vehicle is recovered by police after a road traffic collision or a theft.
Defence against fraudulent claims
Reduce costs and prevent future fraudulent claims with a holistic approach to fraud using this suite of tools.
Optimise credit hire claims management
Let our expert team and innovative technology handle all aspects of credit hire claims, from analysis and settlement to liability resolution, hire management, and subrogation.
Combating credit hire fraud with expertise and technology
Leverage subject matter experts and counter-fraud technology to combat fraudulent credit hire and associated claims.
Algorithms to identify fraudulent images in claims
Find manipulation in any customer-submitted loss photo or document quickly and easily with this automated process.
Get in touch to learn more or book your demonstration
For product information, technical support or questions our team is available Monday through Friday, 8 a.m. - 5 p.m. GMT (except Bank Holidays, Christmas Day and New Year’s Day).
UK Contact Number:
+44203 8084265
