Addressing injury severity is crucial
Inaccurate and inconsistent injury claim settlements can cause unnecessary spend for compensators, as well as dissatisfaction and distrust from claimants.
Reduce risks, improve efficiency, and achieve fair outcomes
Claims Outcome Advisor (COA) identifies injury severity accurately and arrives at consistent and fair general damage valuations by using advanced analytics to compare claims to similar cases and historical data.
Improve event and entity resolution
Automated features alert claims professionals to claims of interest to ensure associated claims are considered and appropriately investigated.
Integrate with official claims portals
COA seamlessly integrates with the Ministry of Justice (MoJ) Claims Portal and Official Injury Claim Portal and has helped insurers process more than 2M claims.
Improve claim accuracy
COA uses advanced analytics to compare claims to similar cases and historical data, and to assess injury severity and valuation for unparalleled accuracy.
Manage claims proactively with next best action
Empower proactive claims management with data-driven insights. Analyse actions across a claim's lifecycle, optimise reserves, and guide professionals to informed decisions.
Leverage AI to automate medical report assessment
The medical report reader feature uses AI to extract key data, for faster, more accurate injury assessment.
Uncover trends to improve decision making
Better respond to behavioural changes that affect compensation. COA continuously captures, analyses, and monitors a wealth of data to deliver key insights and help you make better-informed decisions.
Features and capabilities
Seamless integration and automated workflow
Automated communications and medical report assessment saves on average over 30 minutes per claim.
Injury severity index
A unique injury severity index—covering more than 18,000 medical conditions—fairly and consistently assesses general damages to support and accelerate negotiation and settlement.
Advanced analytics
Powerful analytics identify emerging trends to reduce lifecycle, minimise risk, and manage claims proactively.
Accelerating sustainable growth with a streamlined, end-to-end personal injury claims system
Do more with the Verisk ecosystem
Learn more about our full suite of claims solutions that provide compliance, fraud analysis, and further claims management tools.
Fast, accurate special damages calculations for PI claims
Calculate special damages for personal injury claims without the time and effort of spreadsheets or Ogden tables.
Defence against fraudulent claims
Reduce costs and prevent future fraudulent claims with a holistic approach to fraud using this suite of tools.
Save time and money with digital transformation
Gain real-time insights and improve customer satisfaction with this no-code platform that rapidly deploys digital engagement and workflow automation across the entire claims lifecycle.
Algorithms to identify fraudulent images in claims
Find manipulation in any customer-submitted loss photo or document quickly and easily with this automated process.
Get in touch to learn more or book your demonstration
For product information, technical support or questions our team is available Monday through Friday, 8 a.m. - 5 p.m. GMT (except Bank Holidays, Christmas Day and New Year’s Day).
UK Contact Number:
+44203 8084265
