Effective claims work calls for the right data
Managing claims work can be challenging, especially when you have little to no insight into what occurs throughout the life of your claims. You need to follow key metrics related to the claims workflow and cycle times, as well as benchmark your performance against the industry to continually improve in the highly competitive landscape.
Go beyond managing assignments
XactAnalysis SP gives you the insights you need, delivering summaries of assignment activity, aging, and estimate corrections. Gain key insights, such as average response times for your company, as well as review any assignment online—including specifics like scope details, photos, and sketches.
Get feedback straight from your customers
Send satisfaction surveys to any of your customers and read their comments.
Gain insights with estimate analysis
Identify potential scoping errors and correct audit issues before the estimate is completed and sent.
Keep your data secure
Avoid the liability of data loss. Your uploaded assignments are stored on Verisk secure servers, and are always backed up in the event your system ever fails or data is lost.
Retail labor rate calculator
Back up your rates with real data. Use the calculator to compare your rates to those in your geographic area—and validate them in comparison to carrier-accepted rates.
Webcast: Staying Connected with Carriers and Contractors Using XactAnalysis SP
In this webcast, you’ll hear how service providers are using XactAnalysis SP to deliver better service to their customers as well as the carriers who hire them.
Webcast: Staying Connected with Carriers and Contractors Using XactAnalysis SP
Features and capabilities
Receive new assignments instantly
Receive instant notification of new assignments and updates from multiple senders. From there, you can view assignment details, including photos, sketches, and approval status, as well as policyholder contact information, assignment location, and turn-by-turn directions.
Document every step
Capture photos, add descriptions, and add photos to assignments, whether in the office or in the field.
Automatic, pre-defined alerts
Stay on top of it all by defining alert criteria then receiving those alerts when specific claim events occur.
Route and redirect assignments
Send or redirect assignments to other Xactimate users (e.g., subcontractors). You can even route assignments to specific individuals automatically, based on your specified criteria.
Ensure carrier standards are met
Report on your activities as well as track and review assignments. You can also manage your QA and re-inspection programs. In addition, you can use built-in audits to find common scoping errors and training issues.
Take it to the field with mobile
Improve response times and enhance field communication. There’s no need to download an app—just go to the XactAnalysis mobile-enhanced website to experience full XactAnalysis SP functionality.
Do more with the Verisk ecosystem
Discover the comprehensive suite of property estimating and claims solutions from Verisk, each designed to enhance the life cycle of every claim.
Independently researched reconstruction pricing database
Verisk does research and reports on pricing data from a variety of sources to guarantee accurate prices for the restoration industry.
Restoration job management
Enhance your workflow by streamlining job management for your restoration projects.
Property claims estimation
The most powerful and comprehensive solution for property claims estimating.
Contact us to learn more
For product information, pricing, or account status, our sales team is available Monday through Friday, 7 a.m. - 5 p.m. Mountain Time.
For service or support:
Free live chat (via the eService Center) is available 24/7 (except Christmas Day and New Year's Day) to assist customers in real time.
Phone support for a $20 fee is available 6 a.m. to 6 p.m. Mountain Time, Monday - Friday (except Christmas Day and New Year's Day).
