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Webinars on Demand

AI & generative AI's role in claims handling

Artificial Intelligence (AI) is rapidly transforming the insurance sector, particularly in the realm of claims processing. It not only streamlines workflows but also presents a range of challenges that insurers must navigate. In an era marked by shrinking claims departments and escalating operational costs, leveraging this technology is key to augmenting team capabilities and delivering enhanced outcomes to your customers.

In this webinar, we delved deep into this cutting-edge technology, explaining how it operates and how it can be optimally utilized in the claims handling workflows. We also addressed the common concerns surrounding AI usage and highlighted industry-leading practices that effectively tackle these issues. 

Who should watch:

Claims managers; Risk managers; Adjusters; Nurse Reviewers; Physicians; Nurse Case Managers; Administrative Staff; Attorneys; Paralegals; Insurers (bodily injury claims including general liability, auto liability, WC and excess); Third-Party Insurers; Self-Insured Employers; Law Firms

Presentation date:

Monday, April 15, 2024

Shane De Zilwa
V.P., Analytics
Claims and Underwriting Analytics, Verisk

Sneha Godbole
Director, Data Science
Claims and Underwriting Analytics, Verisk

View the webinar